Module 3 question 3.
Describe the benefits of the policies and procedures. Determine a draft list of policies and procedures that you think that will be needed in the wildlife center.
é Policies and Procedures are the link between the Company's Vision and its day-to-day operations. Written policies & procedures help employees to understand their roles and responsibilities. Policies & procedures allow management to guide operations without constant management intervention.
é Policies.
©
A "Policy" a guides toward business strategies and objectives.
© Policies points out activities & gives managers advice & strategies on how to handle issues.
© It provides the policy & procedure reader with a guide on how to handle problems & making decisions.
é Procedures.
v
Procedures are there to give the reader a plan of action required to carry out a policy.
v Procedures will also help avoid common misunderstandings by identifying job responsibilities.
v Procedures allow managers to control events & prevent the organization (and employees) from making costly mistakes.
v “Policies are like a GPS where u can go for reverence to navigate.”
The difference between a policy & procedure.
Policies:
• Are general in nature.
• Identify company rules.
• Explain why they exist.
• Tells when the rule applies.
• Describes who it covers.
• Shows how the rule is enforcement.
• Describes the consequences.
• Are described using sentences & paragraphs.
Procedures:
• Identify specific actions.
• Explain when to take actions.
• Describes alternatives.
• Shows emergency procedures.
• Includes warning & cautions.
• Gives examples.
• Shows how to complete forms.
• Are written using an outline format.
Policies & procedures are required when there is a need for consistency in your day-to-day operational activities. Policies and procedures also provide clarity to the reader when dealing with accountability issues or activities that are of critical importance to the company, such as, health & safety, legal liabilities, regulatory requirements or issues that have serious consequences.
Policies & procedures in the WLC:
§ · Cleaning of enclosures, equipment and tools
§ · Food preparation
§ · Spot checks
§ · Stock taking
§ · Ordering and purchasing of stock
§ · Admission of animals
§ · Release of animals
§ · Sanitizing of enclosures
§ · Treatment of animals
§ · Hand raising abandoned infant animals
§ · Preparation of enclosures for new animals
§ · Welcoming visitors and conducting a tour
§ · Quarantine procedures
§ · Waste management and disposal
§ · Pest control
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